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nqobilesana N

1 reviews | Active since May 2017

05 May 2017, 13:34

Santam wants too much excess for my car to be repaired

<p>Hello Peter </p> <p> </p> <p>Im a very stressed & frustrated individual as I was involved in a car accident on 30/04/2017 and Santam requires me to pay an excess of R5500 which is not what i agreed upon when i initially took up the car insurence and what i recently noticed is that the premiums have gone up withouth anyone consulting me of the matter.</p> <p> </p> <p>I really want my car to be fixed but really dont have the kund of money Santam wants me ro pay please assist me.</p> <p> </p> <p>Thank you</p> <p>Ms Charlotte Nqobile Ngcobo</p>

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Replies (1)
Absa
Absa's reply05 May 2017, 15:45
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd