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krushanka S

1 reviews | Active since Apr 2015

25 Oct 2016, 20:40

Same pathetic service with false promises from Absa

<p>After my last complaint in June I received a call from ABSA sunninghill the same week to resolve. I was promised a new card to be delivered in a week and after 2 months still nothing. I called a month back to the Sunninghill branch and the lady said she was the manager and promised to have it resolved in a week again. A month later I am still waiting. This is now ridiculous. I am tired of false promises. I need to do a car rental this Friday but cannot without the cheque card. Absa has just wasted my time and money. Cannot believe how pathetic the service is. </p>

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Replies (1)
Absa
Absa's reply26 Oct 2016, 07:58
Official
Dear Customer Thank you for bringing this matter to our attention. Please provide me with your account number or ID number to enable me to log a formal complaint for you. Kind regards Claudette