MB
Marike B
1 reviews | Active since Nov 2019
06 Apr 2023, 09:55
Sales spam and poor service
I keep getting calls from different numbers from Absa offering me a personal loan. Two or three times a day. I have asked all of them to remove me from the list and told them I don't want one. I don't appreciate their marketing approach, I don't appreciate knowing that someone's bank fees are funding these telemarketers, and I don't appreciate that their internal processes are so inefficient that they keep calling me after I have asked multiple times to be removed and am clearly not interested.
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Replies (1)Absa's replyOfficial
06 Apr 2023, 10:08Dear Marike Botha
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Absa's reply06 Apr 2023, 10:08
Official
Dear Marike Botha
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw
