MB
Marike B

1 reviews | Active since Nov 2019

06 Apr 2023, 09:55

Sales spam and poor service

I keep getting calls from different numbers from Absa offering me a personal loan. Two or three times a day. I have asked all of them to remove me from the list and told them I don't want one. I don't appreciate their marketing approach, I don't appreciate knowing that someone's bank fees are funding these telemarketers, and I don't appreciate that their internal processes are so inefficient that they keep calling me after I have asked multiple times to be removed and am clearly not interested.

0
Replies (1)
Absa
Absa's reply06 Apr 2023, 10:08
Official
Dear Marike Botha

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint is C-***0 Kind regards,Group Customer CareRezona Louw