AC
Adriaan C

1 reviews | Active since Dec 2017

29 Mar 2019, 12:51

Salary can't be release

Salary not in my account went to bank they can't help called customer service they put the lady from the bank through to different people no one can help finally found out there is a problem from absa side where my salary can't release but they don't know whats the problem and how long it take. SO NOW I'M STUCK WITH OUT MONEY FOR WHO KNOWS HOW LONG THING NEED TO GET PAID NOW I HAVE TO PAY ARREARS. I hope absa can explain this to all my creditors

0
Replies (3)
Absa
Absa's reply29 Mar 2019, 15:06
Official
Hi Adriaan,
I am Basani Hlungwane and thank you for taking my call. As confirmed, the matter is now resolved for you. Please accept our apology for inconvenience caused. Your complaint reference number is ***. 

Best regards,

AC
Adriaan C's update29 Mar 2019, 18:11
Reviewer Update
Thank you Basani for all the help
Absa
Absa's reply01 Apr 2019, 10:01
Official
You are most welcome, Adriaan!  Once again, so sorry for the poor experience.

Best regards,