1 reviews | Active since Oct 2022
SAFPS listing to be cleared from Experian Credit Report
Absa is probably the worst bank out of all the South African banks out there. High fees, inefficient customer care agents, pathetic customer service, ridiculous fees and pure outright disgrace. Absa listed me wrongfully on the SAFPS and then after exposing them, I was sent a victim letter from SAFPS afterwards and Absa ***** team also removed the listing on their end. The problem here is this doesn't fix my problem, my name is still flagged on the credit Bureaus namely Experian and as my ID is being listed under ***** investigation when I apply for credit. After Absa admitted they were wrong I'm now being held hostage as everytime I apply for credit I need to show a victim letter to my creditors. This is time consuming as I have to manually apply in branches for credit and additional checks needed to be done. I'm reaching out here once more and requesting Absa to request the full ***** alert to be removed from my Experian report and all other credit Bureaus as a victim letter does not really help me in anyway as no ***** was committed. The listing must be removed immediately please send this request to all Bureaus as your injustices is now messing with my livelihood.
As per your call to me a short while ago, I will advise the ***** team of the urgency. Kind regards,Group Customer CareVanessa Crowe
As per your call to me a short while ago, I will advise the ***** team of the urgency. Kind regards,Group Customer CareVanessa Crowe
Thanks for updating me Vanessa however deadlines keepsobing further everyday with no resolution. I followed up with SAFPS and Absa had sent no repsonse to them. The ***** alert still shows on my credit report on Experian.
I need this resolved as it is severely impacting me negatively. I need answers not updates.
Thanks for updating me Vanessa however deadlines keepsobing further everyday with no resolution. I followed up with SAFPS and Absa had sent no repsonse to them. The ***** alert still shows on my credit report on Experian.
I need this resolved as it is severely impacting me negatively. I need answers not updates.
Thank you for taking my call yesterday to discuss the matter further. Kind regards,Group Customer CareVanessa Crowe
Thank you for taking my call yesterday to discuss the matter further. Kind regards,Group Customer CareVanessa Crowe
Thank you for the call as well. Please keep me updated on progress as I would like to have this resolved
Nizaam
Thank you for the call as well. Please keep me updated on progress as I would like to have this resolved
Nizaam
It is a pleasure. Kind regards,Group Customer CareVanessa Crowe
It is a pleasure. Kind regards,Group Customer CareVanessa Crowe
