NK
Neelsie K

1 reviews | Active since Jun 2013

28 Apr 2015, 09:32

Safe custody escalation from R150 to R1,000

My ABSA cheque account was debited on 1 April 2015 with R1,000. I signed a contract with ABSA for a safe at the Hatfield branch. The amount per year is R150. I was not informed of an escalation in fees. I did online queries on 7 April and again on 20 April, but I got no feedback since.

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Replies (1)
Absa
Absa's reply28 Apr 2015, 13:27
Official
Hello NeelsieKolbe,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd