HS
Heidi S
1 reviews | Active since Oct 2018
01 Oct 2018, 12:39
RVN - ABSA complaint!
I am very upset with ABSA at this moment! I have contacted their international call centre to help me access my online banking. Had had NO responce . I sent an e-mail to ********** on 19/09/2018, no reply. I called the international help line this morning - 01/10/2018, I had to re-send my e-mail to an assistant at the call centre, this is now 3hrs later and I had NOOOO reply. I did stress that this matter is urgent for I need to do internet transactions A.S.A.P
Anybody to assist / help me with this matter , BIG please....
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Absa's replyOfficial
02 Oct 2018, 11:13Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply02 Oct 2018, 11:13
Official
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,