running in circles with deadends at every turn.

last Wednesday I called in and app**** to a credit card I was informed then that it was declined. on Friday I took time from work and went into the branch to enquire regarding this. Joey assisted me at the priority service dept. he assisted with another online application and we later found that my initial request done on Wed was approved but no one advised me of this. due to Joey doing a new application it cancelled the initial request. spending most of my afternoon at the bank calling dozens of people to assist with reinstating the first request no one was willing to assist. to date, no one has still assisted me.