aB
andrew B

1 reviews | Active since Jul 2011

21 Dec 2016, 11:04

Rudest call centre lady ever

<p>Am actually annoyed with the lady who phoned me now to follow uop with credit card application.Where do you employ these people from ?Hillbrow?</p> <p>Wow that lady is the rudest lady i have ever spoken to ever hands down. I was treated like a common ******** and she wouldnt even listen to reason.May i have a copy off that call.</p> <p>That service is unacceptable and deplorable .If you going to decline the application just decline.Dont harass me for telling you the truth.</p> <p> </p> <p>Shocked for days. Will never do business with ABSA again.</p>

0
Replies (4)
Absa
Absa's reply21 Dec 2016, 12:22
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply21 Dec 2016, 12:55
Official
bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd

Best regards,

aB
andrew B's update21 Dec 2016, 12:58
Reviewer Update

May i also get a copy off the recording off the call.

Absa
Absa's reply22 Dec 2016, 10:55
Official

Good day,

Kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,