rudelly spoken treated as if my quirey not importa

i was seeking assistance for proof of payement as i made cash payement in the goodwoodbranch by da 5th or 6th my mistake was throwing the deposit slip as thought payement would reflect as its not the first time i made cash deposit.so i waited in the que was assisted by michelle bruce a teller she tried to seach for the details of payement which was her collegue who assisted me she thn said she will have to check this after office hours because theres nothing showing on the collegues work on the dates provided i told i need something to be done even if i dont get slip but for it to show she then said she will call her manager eventually her manager came branch manager Suzzet Meiring who told me look hear this cant be done come onther day i told her but what must i do because im sure of the date im also a customer she said look here theres alot of customers it cant be and she came to window yelling she then came out of the teller office and said come here wanting to take me by my shoulder as if im this kind of ******* person because of my colour im sure, she said come to my office like im her child then i went to her office she did not apologise she took the details of my query.