CF
Carla F
1 reviews | Active since Apr 2018
03 Sept 2025, 10:43
Rude vehicle finance consultant
ABSA vehicle finance department is rude and provides horrible customer service.
I just called for some assistance and the rude lady who answered refused to assist me. I asked her for her supervisor and email address and she just dropped the call.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
03 Sept 2025, 15:29Dear Carla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareVanessa Crowe
Absa's reply03 Sept 2025, 15:29
Official
Dear Carla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareVanessa Crowe