Rude unfriendly staff Claremont

My experience at Claremont cape town branch was terrible the service is ********** and when I was approached by a woman named Nadine she didn't even greet me, then asked me in a rude impatient unfriendly manner I she can help me so I asked her if she was a consultant to which she sarcastically replyed yes and then started yelling at me and accusing me of not speaking right to her I told her she was rude to begin with she turned around and blurted just follow me to which I said I don't want to be helped by someone so aggressive and rude I have seen rudeness in absa before but not this blatant