SJ
Shireen J

1 reviews | Active since Sept 2019

06 Sept 2019, 10:19

Rude staff and confrontational staff at Credit card division absa

Had the worst service when dealing with the Credit card division enquiries. When I ask a question it gets repeated to me a few times in a derogatary way. When asked why ... the consultant put the phone down in your ear. Then called to complain... the woman answering had the same attitude. Her account was down and then decides to put the phone down as well. Stay away from banking with ABSA

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Replies (1)
Absa
Absa's reply06 Sept 2019, 10:44
Official
Dear Customer 
 
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
   
Pravesh Bejay
Specialist Case Manager
Customer Value Management