Rude Specialist Case Manager.

Basani Hlungwane Specialist Case Manager: Social Media Complaints Customer Value Management: Customer Care The above mentioned Absa employee decided not to answer or address any of the questions I asked on email and says the matter is closed on his side without me getting clarity and then shoves done a take it or leave it offer down my throat. Is this how he works? Is this how Absa works? I thought matters are meant to be addressed rather then just shove down ultimatums without resolving issues at hand.