JO
Jeremy O

1 reviews | Active since Nov 2014

22 Dec 2020, 08:25

Rude security guard at Absa bank, bluff branch.

Absa bank, bluff, pick n pay branch have a very rude security guard at their entrance door. He is extremely disrespectful. Apparently he works for ADT security. I will be reporting him to ADT as well. When I tried to speak to the Absa branch manager about her rude security guard she just brushed me off as overreacting and took his part. I would also like to report Absa bank, their service is pathetic! Their ATMs hardly ever work properly and they don’t have a staff member outside who customers can speak to.

0
Replies (2)
Absa
Absa's reply22 Dec 2020, 09:17
Official
Dear Jeremy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd 
JO
Jeremy O's update22 Dec 2020, 10:03
Reviewer Update
Thanks