MvdM
Magda van der Merwe

1 reviews | Active since Feb 2018

04 Mar 2021, 17:37

Rude personal

I delt with the rudedest person with no customer skills at all .Nhlakanipo Mnguni you need to learn how to speak to customers and handle a query . Will never deal with Absa again

0
Replies (1)
Absa
Absa's reply05 Mar 2021, 08:09
Official
 Dear Magda,  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd