1 reviews | Active since May 2014
RUDE PERSON CALLS ME FROM THE REWARD DEPARTMENT!
I am a student banking with Absa. Today at 14:04pm I was on a study break when I received a call from the rewards department telling me about the new program where swiping your card will earn you 1-30% cash back. After about 5 min I started explaining that I am starting my job soon so I'll have to change accounts and maybe banks. The lady I spoke to got so upset and raised her voice at me telling me that I'm only giving her a bunch of excuses and what's my problem its only R21 rand. Before I could reply as I was really angry she cuts the call !! How rude is that??!! I still have the number she called from but I don't have her name but it was a black woman judging by the accent. The number as taken from my phone is ***1. Maybe your'll can look at phone records to determine who that was. That has spoit my mood and really upset me! ABSA do something about it !!! My number is ***
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
