1 reviews | Active since Jul 2020
Rude, *********** and inefficient Staff
I have been an ABSA Client for more than 35 years and I am totally appalled at the shocking treatment received by a Staff member at the Watercrest Mall, in Hillcrest. Having got no answers there I decided to apply for a Home Loan through Betta Bonds. ABSA declined my application on the basis of inaccurate facts. After my Accountant pointed this out, ABSA asked me to reapply and they would reconsider my Application. Only to be declined again for the same reason. Staff are totally *********** and inefficient. Furthermore their attempts at justifying their decision was more than inadequate. I received no reply to my complaints and never received an apology. I am so disappointed with ABSA and have decided to reinvest my money at another Bank.
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
