RUDE HEAD OF DEPARTMENT. *********** AND ENTITLED.

I spoke to Daphne Zakri head of the Insolvent Department today. SOOOOO rude and entitled. No manners..... Told me to email her and then put the phone down in my ear! You do not get through to the land line numbers of her and her colleagues but apparently she does. Did not give me her email either. To lazy and incapable of handling problems. Rather just send an email and then they don't have to interact with people or they can interact when they feel like it. Like the email to her colleague as send 4 days ago and no one responded yet. If you dont want me to phone you and rather email you then please answer the email. Its like speaking to a wall. They don't want to take accountability. Extremely unprofessional and unacceptable. We experience the rudeness from these people in authority roles daily and just except it. Sorry I worked at the bank for 13 years in the years that there was still HIGH STANDARDS! You DO NOT speak to someone that way. Get an education and get yourself some manners! You want to be in that position then act it! TAKE RESPONSIBILITY, GET PHONE ETIQUETTE AND BASIC PERSON SKILLS. Be professional and act in an educated way, at least try! You are rude and unprofessional.