RUDE Customer Service

I've always been happy with ABSA as a bank, I know that they're slow but I'm happy with their interest rates.

There's a rude b***x, with a coloured accent working at the Premium Banking training centre that has me so upset right now she literally hung the phone up. Don't let she get away with the excuse that the call was unclear, a call doesn't get unclear 4 minutes into a conversation when you've been in the same location. After 4 minutes of talking she still haven't asked my ID number or any security questions. I worked in the bank myself, it's not hard to figure this out.

Rudeness is a big NO NO! My business bank account is already with Standard Bank. Very easy to take away my personal account too.

This call happened around 16:15 October 15th