RUDE CONSULTANT AT ABSA GREENSTONE

I am utterly disappointed in the service I received at Absa Greenstone. I went there to enquire about a club account.

I was assisted by Laurette Magwagwa who soooo rude and unprofessional. She told us that we need to have our FICA documents and a constitution of which we had no idea what she meant. She explained what it was eventually but with an stinking attitude, she raised her voice for everyone to see.

Furthermore I explained that I'm enquiring about a travel club account that I saw on the banks website. There is no such an account..... her words....... Does that mean I am stupid? or she clearly does not know the products that Absa offers. I AM REALLY DISAPPOINTED IN THE SERVICE SHE RENDERED. She clearly needs customer service etiquette