1 reviews | Active since Oct 2016

18 Jan 2019, 13:26

Rude Consultant after waiting 2 weeks for card

2 weeks ago I app**** for a card. I was told that the card would not take more than 3 days. I have still not received my card, and every time I follow up, which is about every 3rd or 4th day, I am told that the card is on its way. When I popped in the branch today, the consultant was extremely rude! I still have no information regarding my card.

0
Replies (1)
Absa
Absa's reply18 Jan 2019, 14:55
Official
Dear Client
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Marvellus Chauke
Group Customer Care
Absa Bank Ltd