BM
Boipelo M
1 reviews | Active since May 2018
26 Aug 2019, 13:34
Rude consultant.
I received a call today from a very rude consultant by the name of Sunita Benette. She interrupted me while i was still trying to explain to her why i am not comfortable to confirm my details over the phone and just as i was about to ask if i can't make my way to the branch and rather call her or the ***** department from the branch, she interrupted me, started shouting and then hung up. This definitely gave me more than enough reason to change banks.
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Replies (1)Absa's replyOfficial
26 Aug 2019, 14:32 Dear Boipelo,
Thank you for bringing this matter to our attention. The reference number to your case is C-***7. We will investigate the matter and furnish feedback within the next 3days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***7. We will investigate the matter and furnish feedback within the next 3days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply26 Aug 2019, 14:32
Official
Dear Boipelo,
Thank you for bringing this matter to our attention. The reference number to your case is C-***7. We will investigate the matter and furnish feedback within the next 3days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***7. We will investigate the matter and furnish feedback within the next 3days.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
