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maphuthi S

1 reviews | Active since Jan 2017

29 Sept 2017, 14:48

rude consultant

now this consultant who didnt want to reveal his name to me calls me doesnt even give me a chance to speak and then hangs up the phone idirect i want nothing do do with you anymore. cancel my policy please.

is that how you train your consultants to be rude to clients? sies maan

0
Replies (2)
Absa
Absa's reply01 Oct 2017, 17:32
Official

Dear Customer.

Thank you for bringing this matter to our attention.

Please can you provide me with your Account or ID number to enable me to log a formal complaint for you, if it is at all possible can you provide the time you were called as well as the telephone number, it would help us to trace the call made to you, so we can identify the consultant.

This information can be sent via private message.

Regards

Claudette

Best regards,

Absa
Absa's reply01 Oct 2017, 17:32
Official

Dear Customer.

Thank you for bringing this matter to our attention.

Please can you provide me with your Account or ID number to enable me to log a formal complaint for you, if it is at all possible can you provide the time you were called as well as the telephone number, it would help us to trace the call made to you, so we can identify the consultant.

This information can be sent via private message.

Regards

Claudette

Best regards,