PN
PORTIA N

1 reviews | Active since Jan 2013

07 Sept 2017, 16:16

Rude consultant

I received an unpleasant call from Kgomotso who is a consultant ABSA Centurion mall, she was very rude, unpleasant and wasn't willing to hear my side of the story. I proceeded to contact the Branch and spoke to Cedrick Masela who promised to contact me with an apology from Kgomotso but i haven't received the call.

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Replies (1)
Absa
Absa's reply13 Sept 2017, 15:50
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd