Rude collection agent

Item: Absa
Rating: 1
Author: leslie-ann lyon

<p>I got a call from absa regards a payment the voice prop asked if I want to talk to a consultant or press three so that an agent can get back to you I pressed 1 got this rude guy when I explained to him what is going on that I made a payment he said it does not reflect when I asked for his name he dropped the call in my ear can someone please contact me and I would like to speak to the COLLECTIONS supervisor</p>

Helpful (0)

Replies (1)

Absa's replyOfficial

09 Mar 2017, 12:09

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply09 Mar 2017, 12:09

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Rude collection agent

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