RV
Renato V

1 reviews | Active since Mar 2013

09 Jul 2015, 19:01

Rude call centre agent

Tonight I was bombarded with missed calls from your *** number. The guy who was on the other line proceeded to go through confirming my details for a credit card application, which Absa had already told me I was approved for. I told the guy I was unable to talk at the moment and aggressively explained to me in a way that this was of the utmost importance and couldn't wait to be sorted out at my convenience. I did not approach Absa about this credit card, and I will not accept Absa's staff's attitude!

0
Replies (1)
Absa
Absa's reply10 Jul 2015, 10:39
Official
Hello RMVenter,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,