Rude branch manager
<p>Today in an effort to resolve the problem with my father in law's ****** money from his Absa account, I phoned the Ballito branch manager.</p> <p>She was very rude, and unhelpful, and denying things which she said to my wife and father in law in person.</p> <p>She threatened to hang up the phone in my ear, she said she "don't care" if I phone her superior, and she became very impatient.</p> <p>I certainly will close my account, that of my wife, and join another bank like Capite or FNB after 20 years with Absa.</p> <p>How can I get in touch with Absa top brass?</p> <p>Shame on you Absa.</p>
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with an account number to enable me to log a formal complaint for you, this will be escalated to the relevant Regional Manager to investigate and resolve.
Kind regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with an account number to enable me to log a formal complaint for you, this will be escalated to the relevant Regional Manager to investigate and resolve.
Kind regards
Claudette
Best regards,
