Rude banker at front door
Rude lady with a smile. So arrogant Loraine from Sanridge branch in Midrand. Wasted my time and made sure I do not get assisted because I complained for the queue and the branch having one consultant to assist with notify me. She even assisted a person behind me while waiting.
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Replies (2)
Absa's replyOfficial
15 Mar 2023, 12:10Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***2 Kind regards,Group Customer Care
Vanessa Crowe
Absa's reply15 Mar 2023, 12:10
Official
Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***2 Kind regards,Group Customer Care
Vanessa Crowe
Absa's replyOfficial
22 Mar 2023, 16:52Dear Lunga
Both the branch and I have tried calling you regarding your concern however unsuccessful. I have also sent 2 emails yet no response. Kind regards,Group Customer Care
Vanessa Crowe
Both the branch and I have tried calling you regarding your concern however unsuccessful. I have also sent 2 emails yet no response. Kind regards,Group Customer Care
Vanessa Crowe
Absa's reply22 Mar 2023, 16:52
Official
Dear Lunga
Both the branch and I have tried calling you regarding your concern however unsuccessful. I have also sent 2 emails yet no response. Kind regards,Group Customer Care
Vanessa Crowe
Both the branch and I have tried calling you regarding your concern however unsuccessful. I have also sent 2 emails yet no response. Kind regards,Group Customer Care
Vanessa Crowe