tM
tasiiwa M
1 reviews | Active since Apr 2014
03 Jun 2020, 15:02
Rude awakening from Absa bank
I am Tasiiwa A Mazani and i used Absa as my bank for some time. I have a Cheque account number *** and i had my account frozen and i had more than 6 thousand when my account was closed.
Only to find out that i owe them and i got a call from their very rude lawyers saying i owe the bank 950radmnd and want me to settle that amount.
What could have made me owe people who denied me the right to my money?
I ruse lady from Imbuyiso contacted me and said all sorts of bad things, my only query was for her to do her research before tgreatening me with all agents calling me.
Absa please explain the way i owe you this money.
I did several attempts to try and come to terms with them but i wasn't successful
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
03 Jun 2020, 15:21Dear Tasiiwa
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply03 Jun 2020, 15:21
Official
Dear Tasiiwa
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's replyOfficial
03 Jun 2020, 17:15Dear Tasiiwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care
Absa's reply03 Jun 2020, 17:15
Official
Dear Tasiiwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care