Rude and very loud service. Was very unhelpful

Went to the branch on Monday. And enquired about two issues. The guy was very rude and loud and just took the card details and checked. Up until now the issue isn't solved as he was not even interested in seeing what I was talking about. He just informed me to use another option. He was very loud which got the attention of other clients. They were displeased as well. I am thinking of closing my accounts with Absa. As this is the second incident of poor service and a bad attitude from customer enquiry consultants.