RUDE AND VERY AGGRESIVE

I received a call on Sat morning advising my acc is in arrears and I can ASSURE you that is not the case. I changed my debit date and it should reflect on your system. ABSA homeloan call centre agents are rude and very arrogant. They are not doing me any favors, I am a paying client. IT IS VERY DISTUBINg THAT SOMEONE WILL CALL YOU AND BE SO RUDE!!! I would actually insist that I want a recording of that call and I would like to report it to the OMBUDSMAN or NCR. I increased my homeloan myself last month but then ABSA goes ahead anyway to increase it more with the variable without consulting me!!!UNACCEPTABLE!!! <br> I WILL NOT BE BUL**** BY THE LIKES OF ABSA BANK!!!!PLEASE RESOLVE THIS ISSUE ASAP. MY ACCOUNT IS NOT IN ARREASR! I HAVE NOT DEFAULTED ON ANY PAYMENTS.