MM
Mboni M
1 reviews | Active since Sept 2021
22 Sept 2021, 17:24
Rude and patronizing attitude
Andrew Styger is a very rude and patronizing attitude after logging a motor vehicle hijacking claim he does not even know NAMOLA who where very helpful in the attempt to get the police on my behalf he shouts whose "NAMOLA" during a telephonic interview with him. He's made claiming so difficult and traumatic instead. I mean managed to track and recover my vehicle using the tracking app luckily then one has to be tormented by this individual. It's been a month now since dealing with case. What an experience with ABSA idirect
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Absa's replyOfficial
23 Sept 2021, 12:30Dear Mboni Maswanganyi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***4. Kind regards,Rezona Louw Group Customer Care
Absa's reply23 Sept 2021, 12:30
Official
Dear Mboni Maswanganyi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***4. Kind regards,Rezona Louw Group Customer Care