IG
Illonis G

1 reviews | Active since Oct 2019

24 Oct 2019, 15:17

Rude agent

Nomonde cellphone banking telephone assistance is the most rude agent I have ever had an encounter with. I have 3 accounts with Absa and I found her tone petronising. I didn't get her surname but I ended up regretting the reason I called because she didn't even assist me.

0
Replies (1)
Absa
Absa's reply25 Oct 2019, 10:11
Official
Dear Illonis,
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish you with feedback.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd