CR
Carina R

1 reviews | Active since Sept 2018

12 Sept 2018, 15:46

RUDE ABSA EMPLOYEE

I would like to complain about Daniel Peyper who works for ABSA. He was extremely rude to me regarding the arrears amount on my vehicle. After I advised him of my solution regarding my arrears, he remained being rude which is not appreciated and very unprofessional. Whether I am in arrears or not, I still remain a client of ABSA and will not be treated that way by one of your employees. I would like this addressed please. I would also like feedback. Please see his details below. Daniel Peyper Risk Mitigation Officer – East Rand RBB AVAF Collections M +27 82 ********** T +27 11 ********** F +27 86 ********** Email: **********

0
Replies (3)
Absa
Absa's reply13 Sept 2018, 13:50
Official

Dear Customer

Thank you for bringing this matter to our attention.

We will investigate the matter and provide you with feedback once the matter is resolved.

Regards

Claudette

Absa
Absa's reply13 Sept 2018, 16:06
Official

Hi Carina,

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

CR
Carina R's update13 Sept 2018, 16:14
Reviewer Update
Thank you. I look forward to hearing from you.