Rude absa consultants

I'm sick amd tired of these rude consultants that phones me everyday i don't even want to pick up the phone to tell them my situation becaise they are damh rude... I got an sms from Absa regarding my absa credit card that i can have a payment relief and when i asked about it they are rude... Im totally fed up with this rude people i don't have money and cant afford the full installment at the moment but i paid what i could Why sms me that they can help but when i ask theres no help!!! I refuse to speak to these people I'm not a child!!!!