SM
Siya M

1 reviews | Active since Jun 2016

22 Jun 2016, 11:02

******* Service

<p>Came to the bank over my lunch hour to do my Fica and when I arrived, already at the back of a long queue I stood there for a good 30 minutes with only one lady helping clients behind the counter. There was no floor manager in site there was staff walking up and down not saying a word to anyone and when I finally enquired what was going on I was told the computers don't work. I had to ask before anyone could say something almost 45 minutes later.</p>

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Replies (1)
Absa
Absa's reply22 Jun 2016, 12:51
Official

Dear Customer

Thank you for bringing this matter to our attention.

We will investigate the matter and furnish feedback accordingly. We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd