******* Service

I went to withdraw some cash on Saturday 30th January from my Absa Account only to find out my account had been 'FICA' blocked. I also couldn't make any online transactions. it was shocking as l never received any notification for me to FICA my account.<br> <br> I then called the Call Centre and was told l could call the FICA department and e-mail my documents and they would unlock my account but the number she gave me doesn't even work. I called again the following day and was told l needed to go to the bank with my Identification and proof of Residence which l did today 03Feb at East Rand Mall.<br> <br> After scrutinising my proof of address and a ups and downs in the branch l was told that the Rental Statement l had from my Agent was not good enough and l offered to e-mail my Lease agreement which l had on my phone but before l could do so the Consultant then opened my profile only to inform me that the block had nothing to do with the FICA but my work permit which needed to be updated.<br> <br> I gave them the permit, filed in the forms and then they said, l should come back after two workings days and then still FICA.in the meantime no access to my funds. I might as well close the account.<br>