MM
Masontaga M
1 reviews | Active since Aug 2020
11 Aug 2020, 15:46
Roof leaks
Hellopeter I'm struggling to get assistance from my absa Homeowners insurance to fix my roof leaks due to heavy storms I have been trying to contact them and they refusing to approve my claim, Last year May. My celling is damaged and I can see through the sky worst of all I'm a ponsioner and still paying my insurance but I still can't get help please contact me as soon as you see my request please I'm desperate
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Absa's replyOfficial
12 Aug 2020, 08:27Dear Masontaga Masango Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply12 Aug 2020, 08:27
Official
Dear Masontaga Masango Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Best regards,