ROLLING EYES AT CUSTOMER

We went to Absa Sinoville on 3 February 2016 at 15:00 for a Western Union collection.<br> <br> I took my mother who is on crutches due to a leg injury & having no experience with Western Union we stood in line.Where was the floor manager to guide incoming clients?<br> About 15 minuets passed before we got called only to be told that we are in the wrong line and need to move over to the Tellers side for assistance. <br> <br> When we got there we were left unassisted by the staff who could clearly see that my mother was in a lot of pain standing in line for several minuets. Even in the mobility assistance line!!<br> When we reached the front the teller didnt have experience with Western Union and called over for Heather Musson 3 tellers from us. This lady ROLLED her eyes while looking over at us while rambling on about our request. <br> When we got moved over to her station she treated us in such an unprofessional manner that I was literally stunned. Didn't greet me back, made no eye contact while shoving the papers over aggresively and continually sighing. I have never in my life received such bad service from any bank.<br> <br> Needless to say my mom will withdraw all her investment accounts and move to another bank