PD
PATHMA D
1 reviews | Active since Mar 2021
24 May 2021, 10:56
ROLLACOASTER RIDE!
Good morning, thank you for your follow up on my complaint. Thusfar, I've received the legal cost breakdown which will be varified. I am still awaiting the correct and updated installment on the bond. There were two credits passed on the HOC but only one has been confirmed from Group customer care social media on the 20th May 2021 and also awaiting the enquiry of an amount that has has been capilised. The property value has know dropped from R2m to R1.2m. There's also another enquiry I'm awaiting. Paying HOC for so many years on R2m and now 1.2m?
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Absa's replyOfficial
24 May 2021, 18:13Dear Pathma, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. Please be advised that matter will be looked at and one of the Case Mangers will be in contact with you. Kind regards,
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply24 May 2021, 18:13
Official
Dear Pathma, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. Please be advised that matter will be looked at and one of the Case Mangers will be in contact with you. Kind regards,
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,