ZA
Zahira A
1 reviews | Active since Nov 2019
25 Jul 2022, 23:28
Rogues **********
**********, how dare you double debit money from my account for some life cover I took last month, I want my money back I don’t work hard so that Absa can do as it please with my money. I didn’t even receive any emails regarding the policy and here you are jumping to take my money. I want every cent back and I’m closing this stupid account. Oh God why did I really choose these rogues even after hearing nothing good about them. You double debit me and for what m. This is ridiculous you are playing with people
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Absa's replyOfficial
27 Jul 2022, 09:01Dear Zahira Adams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards, Group Customer Care Pravesh Bejay
Best regards,
Absa's reply27 Jul 2022, 09:01
Official
Dear Zahira Adams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards, Group Customer Care Pravesh Bejay
Best regards,