Rogues

I am coming back with the same complaint again, my funds are going missing from my credit card account and Absa cannot give me a proper explanation nor give me my money back, which is bull**** coming from a bank, i regret taking anything up with this bank as they are full of it, I want this account credited for completely up to R5000 for the poor service provided, As I have had enough, or close my credit card account and I am not paying anything, I am moving banks you'll will lose clients, cause you'll are rogues.

Previous complaint I have being receiving the worst service ever since I have taken a credit card with Absa, at the moment I was debited my monthly debit for my credit card which did reflect on my credit card balance, then yesterday I noticed it is not reflect, I then called in as per the consultant it takes up to 5 days to clear and it should clear today which is the 5th of November, even after me explain to him it was reflecting on my credit balance, the refusal to listen was irritating, I left it and log my query for my card delivery, I then check my balance today and it still doesn't reflect, I then call in and spoke to an agent who tells me she sees the funds there but on my end I do not see it, I then tell her my credit account is reflecting in a minus, she tells me when the account reflects In a minus, that means the bank owes me money, which I believe is bull****, as I used most off the funds, and now that I want to pay the credit account up, my fear is that the money won't reflect on the account, to top this off my credit card which was supposed to be delivered to me a month ago, was delivered to a branch I don't know where that is, and absa admitted there fault and said the card will be delivered to me by next Monday, I have asked for this to be expedited as my fear is someone from there can commit ***** and will use my credit card, i was told by the consultant someone will call me for delivery soon and no one has, and now me seeing my funds not reflecting on my account makes me assume someone else is using my credit card, this Is absolutely bull****, I want all the call recordings to be provided to me and I am going to take this further as this is *****, coming from absa bank