1 reviews | Active since Jul 2015
******* in the name of Fees!!
When I opened an account with Absa my admin fee date by default was my salary date. Changed jobs and I am now an unable to change this with the bank according to your consultants.
So now if there are no funds i get changed an authorized fee balance. My fees on average are now 400 pm but I signed for 100. This is *******, should I close and reopen account to get a "new fee date"? For eight months Absa has taken +1600 fees that do not belong to them.
What do you want me to do????
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you I will facilitate the case
Thank you I will facilitate the case