EO
Eben O
1 reviews | Active since Apr 2012
21 Oct 2020, 08:07
******* in bank fees
If I could give 0 stars I would. I've been with Absa many many years. Since my first bank account. Now I Wil move to another bank. In the last 3 months I lost almost r800 in fees.
August was 298rand internet banking fees. This is outrageous and ****************. With no notification. Nothing. Just gone. September is 198rand in fees. This is un acceptable. Either I get refunded or I move my account. And please cancel my internet banking service
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
21 Oct 2020, 10:02Dear Eben Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply21 Oct 2020, 10:02
Official
Dear Eben Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care