VP
Vincent P

1 reviews | Active since Jul 2013

11 Mar 2016, 10:57

****** R25 000

Yesterday the 10/03/2016 around 12:31 I was expecting a cash deposit of R25000 into my ABSA Acc from my friend Mr Thanasius Thamaga.It never happened as he was told that the account number had more digits and I consulted the branch in Cresta to verify this from a teller and the statement from the ATM and we found out that only one digit (4) was extra and it was corrected with immediate effect with him.So when he gave the teller my correct acc number the teller said it belonged to Abdul but not Vincent (me). And he went back home with the cash and he was suddenly followed by armed ******s and all the money was taken.All I want to know is why the teller told him that my account was incorrect when it was corrected by another teller in Cresta and from the statement as well.I even asked him to deposit R50 with the same acc number and it has came through into my account. CLEARLY THIS IS THE BANK'S INSIDE JOB AND ABSA MUST INVISTIGATE IT NOW BECAUSE WE WANT OUR MONEY.WE HAVE THE STATEMENT AND ENOUGH PROOF THAT WE CORRECTED THIS FROM A DIFFERENT BRANCH AND ATM MECHINE.TOM JONES HAS THE FOOTAGE OF TELLER AND CRESTA HAS MINE SO WE DEMAND HONESTY FROM ABSA SERVICES IN TOM JONES BRANCH

0
Replies (1)
Absa
Absa's reply11 Mar 2016, 12:28
Official
Hello motlatsi.plaakie,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,