AT
Annelene T
1 reviews | Active since Jan 2019
12 Nov 2020, 13:46
River square customer service too slow
ABSA River Square Customer Service is an exercise in patience. There are usually only 2 people working and you basically have to put in leave to get something done! This is absolutely terrible.
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Absa's replyOfficial
12 Nov 2020, 14:28Dear Annelene Towill Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply12 Nov 2020, 14:28
Official
Dear Annelene Towill Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care