Risk damaging attitude

Never have we ever had such bad service from Zintle Mbanga from Absa Daveyton mall. She had a stinking attitude and does not have any customer centricity at all. She did not want to assist and even when we told her we're closing the account due to her service, she was happy to have us close the account. She poses a huge risk and has caused brand damage to Absa as a whole. Time has been wasted as we spent over 2 hours at the bank whilst she had no clue what she was doing. Elderly people had to go obtain proof of address twice which she did not want to accept. Her colleague Valencia Sithole, tried to help her but because of her stupidy and ill mannerism she did not listen. We're very disappointed with the Absa's Zintle Mbanga and her stinking service as she's beyond customer services training, there are alot of unemployed people who deserve that seat she's sitting in. The account has been closed and we're happy to tell friends and family to close their accounts.