nR
natasha R

1 reviews | Active since Jul 2011

10 Jun 2015, 10:02

RIPPING PEOPLE OFF

I AM UNDERGOING DEBT COUNSELLING AND I RECEIVE A MONTHLY NOTIFICATION THAT I AM UNDERPAYING BUT I AM IN LINE WITH THE GRANTED COURT ORDER. AS PER THE NCR, MY INTEREST RATE ONCE I UNDERTOOK DEBT COUNSELLING SHOULD HAVE BEEN REDUCED. THIS HAS NOT HAPPENED. MY DEBT COUSELLOR HAS A VARIATION ORDER WHICH IS IN LAW WHICH THE LAW BUT ABSA THINKS THAT THEY ARE ABOVE THE LAW!! THIS ALLOWS ME FULFILL ALL OUTSTANDING PAYMENT AT A REDUCED INTEREST RATE CLEARING THE DEBT OWING. ABSA YOUR DEBT WILL NEVER BE REPAID IF YOU LEAVE THE INTEREST RATE AS IS!! DONT BE A BUNCH OF *****S!! DO YOU WANT YOUR MONEY OR NOT?? I'VE DONE THE RESPONSIBLE THING BY UNDERGOING DEBT COUNSELLING SO I CAN PAY BACK ALL MONIES OWED. PLEASE TELL PRISCILLA TO CATCH A WAKE UP AND SORT THIS OUT SO YOU GET PAID WHAT IS INITIALLY OWED TO YOU. I DEMAND A REDUCED INTEREST RATE FOR THE VARIATION ORDER OR ELSE I AM LOGGING A CASE AT THE NCR AGAINST YOU. I DON'T WANT A COPY AND PASTE RESPONSE TO THIS COMPLAINT.

0
Replies (1)
Absa
Absa's reply10 Jun 2015, 13:14
Official
Hello nrobertson,

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards


Daphne Le Grange

Group Customer Care

Absa Bank Ltd