YL
Yandiswa L

1 reviews | Active since Jan 2012

27 Jun 2018, 21:25

********** by Absa

Insuring my valueables with Absa I direct is the biggest mistake I made. I have 2 phones insured with them at value of R7000 and R10 000. I was unfortunately picked pocket and made claims for these, and received vouchers to value of R4800 and R8499 as opposed to insured amount. This is a total ******* as there is a specific reason why I insured these for the said amount. Absa I direct has been treating me like a total fool, village idiot, and should have their insurance license banished as they are ripping their clients off. I'm not willing to accept this and should have someone knowledgeable lookING into this matter. I want this rectified. I am talking to you Rianka, and Lisle. Please go listen to records of when I took this policy and hear what was said to me , as well as policy documents sent to me.

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Replies (1)
Absa
Absa's reply28 Jun 2018, 13:28
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,